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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Eastwood

Pharmacy Weight Loss Eastwood
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our services. By placing an order or using our website, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Eastwood is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight loss consultation and prescription services to patients in Eastwood, UK. We operate in full compliance with General Pharmaceutical Council regulations and applicable UK law.

2. Eligibility

To use our services, you must:

We reserve the right to refuse service to any individual where it is clinically or legally appropriate to do so. Providing false or misleading information in your consultation is a breach of these terms and may result in account termination.

3. Prescriptions and Clinical Decisions

All prescriptions are issued by a registered prescriber following clinical review of your submitted information. A prescription will only be issued where it is clinically appropriate and safe to do so. We do not guarantee that a prescription will be issued following consultation.

Our pharmacist retains the right to decline to dispense any prescription where clinical or safety concerns arise. You must inform us of any changes to your medical history, medications, or health status before placing further orders.

Prescription medications supplied by us are intended solely for the named patient and must not be shared with others.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards. All transactions are processed securely. Prices displayed include VAT where applicable.

We reserve the right to amend our pricing at any time. Any changes will not affect orders already confirmed. If a payment fails or is disputed, we reserve the right to suspend your account until the matter is resolved.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery is made via a tracked service to your registered UK address.

We cannot accept responsibility for delays caused by third-party couriers, incorrect delivery addresses provided by the patient, or circumstances beyond our control. If your order has not arrived within a reasonable timeframe, please contact us promptly.

6. Cancellations and Refunds

You may cancel your order before it has been approved and dispatched. Once a prescription has been dispensed and the medication prepared for dispatch, cancellation may not be possible due to the nature of prescription medicines.

In accordance with UK consumer law, prescription-only medicines are exempt from standard distance selling cancellation rights once dispensed. Refunds will be considered on a case-by-case basis where a dispensing error has occurred on our part. Please contact us within 48 hours of receiving your order if you believe there has been an error.

7. Medical Disclaimer

Our services are not a substitute for your regular GP or healthcare provider. Information provided on our website is for general guidance only and does not constitute medical advice tailored to your individual circumstances.

If you experience a medical emergency or serious side effects, contact 999 or your nearest A&E department immediately. For non-urgent health concerns, contact your GP or call NHS 111.

We are not liable for any adverse outcomes resulting from inaccurate or incomplete information provided during consultation.

8. Data and Privacy

We process your personal and health data in accordance with UK GDPR and our Privacy Policy. We aim to respond to all data-related enquiries within 48 hours. For data queries, please contact us via our website.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact us through our website. We are committed to resolving any concerns promptly and fairly.